How can we help

Frequently Asked Questions

Do you have special pricing for bulk purchase?
Your bulk purchase may qualify for a deeper discount. Please contact our excellent sales team at [email protected], or 1 (866) 866-3755 in order to see what solutions may be available.
I cannot find the product I am looking for, what should I do?
Please let us know if you are looking for a product that is not on our pages. Our dedicated sales team will be happy to help you! Call us now at 1 (866) 866-3755 or Click on Live chat or Send us an email at [email protected]!
Are there any special coupons available?
Yes! Please check here for coupons and special offers. They will be available for limited times.
What is your return policy?
Cancellation/Refund Policy Thirty (30) days on hardware, one (1) year on support. Hardware is subject to a restocking fee of 10%. On special occasions Fortinet can grant exceptions to hardware returns outside of thirty (30) days, but Fortinet would have to approve the exception for Cyber Security Mart, and then Cyber Security Mart would turn around and grant it to the customer. For more information, checkout our

    Terms of Use


My package arrived, but it was damaged in transit.
This is a rare occurrence, and we do understand your frustration! Should you face this issue, please contact us at 1 866-866-3755, so that we may be able to correct the issue immediately, and ensure your satisfaction.
I have received the product that I ordered. But need help with installation and implementation.
Implementation services are purchased separately. Once purchased, our specialists would be happy to help you install and implement the product. The services can be done onsite or remote depending on the requirement. Our team consists of trained experts who are well respected in the industry. You may contact us at [email protected] , or call us at 1866-866-3755 to speak with a Sales Specialist.
Can't find what you are looking for? Ask a question or describe the problem you are facing by emailing us at [email protected]


Live Chat
Chat directly with a Cyber Security Mart Specialist for immediate answers to your questions.
Email Us
Reach us by email any time at [email protected]! We'll do our best to respond as quickly as possible.
Call us 24X7
Talk to us directly for additional help. Call us at 1 866-866-3755